Accessible Synchronous Communication: Reloaded
One of the more interesting occurrences at SxSW04 was the use of RendezVous enabled iChatting during panel discussions. For those of you poor souls on PCs, RendezVous iChat (~AIM) lets you open up your app and see all the other people on your network (wireless or otherwise) that are using RendezVous. So when I fired up iChat while sitting in the crowd, I could see about 25 or so people in the room with me, or in nearby rooms, and chat with them. It got really interesting when Jeff Veen, a panelist, opened up his iChat, which was displayed on the big screen. What happened is the people, rather than standing up and asking their questions, sent them over iChat. Good questions were read aloud by Jeff.
Now this seemed to be a double edged sword. It got discussion going faster, and people who may have been too timid to stand up and ask questions, were able to ask questions. But it also was slightly distracting to other presenters to have iChat window flying open on the screen when they were trying to address questions. A bigger concern for the accessibility community was that one of the panelist, Dr. John Slatin, was unable to fully participate in all aspects of the discussion because they were happening silently behind him.
There is a small debate about this on Veen’s personal site, but I would love to get one going here. Keep it polite, but lets debate for a while on this.

